Explore the FAQs to ensure you're well-prepared to embark on your journey with us.

1. What is Starlink, and how does it work?

Starlink is a satellite internet constellation operated by SpaceX, providing high-speed, low-latency internet access to underserved and remote areas. It works by beaming internet signals from a network of satellites in low Earth orbit to a user's satellite dish, providing a direct connection to the internet.

2. How can I rent Starlink for my home or business?

Renting Starlink is easy! Simply contact our Starlink rental service, provide your location details, and choose a rental plan that suits your needs. We'll take care of the installation and setup process for you.

3. What equipment is included with the Starlink rental service?

Our Starlink rental package includes a Starlink satellite dish, a Wi-Fi router, and all necessary cables and accessories. Everything you need for a seamless internet experience is provided in the rental package.

4. Is Starlink suitable for both residential and business use?

Yes, Starlink is ideal for both residential and business use. Whether you need reliable internet at home or a robust connection for your business operations, Starlink can provide high-speed internet with low latency.

5. Can I move my Starlink equipment to a different location during the rental period?

Yes, you can relocate your Starlink equipment to a different location within the coverage area during the rental period. However, please notify us in advance so that we can assist with the relocation process.

6. What are the contract terms for Starlink rental?

Our Starlink rental service offers flexible contract terms to suit your needs. You can choose a monthly or annual plan, and we do not require long-term commitments. Enjoy the freedom to adjust your plan based on your changing requirements.

7. How do I troubleshoot any issues with my Starlink connection?

In case of any issues, our customer support team is available to assist you. You can contact us via phone or email, and our technicians will guide you through troubleshooting steps or schedule a visit if necessary.

8. What speeds can I expect with Starlink?

Starlink offers speeds ranging from 50 Mbps to 150 Mbps, with latency typically between 20 ms and 40 ms. However, actual speeds may vary based on factors such as location, network congestion, and atmospheric conditions.

9. Can I use my own router with Starlink?

While the rental package includes a Wi-Fi router, you can use your own router if it is compatible with the Starlink system. Our support team can provide guidance on configuring your router to work seamlessly with Starlink.

10. What happens if there are service interruptions due to weather or other factors?

Starlink is designed to work in various weather conditions, but in rare cases, severe weather may impact the service. If interruptions occur, our team will actively monitor the situation and work to restore the service as quickly as possible. Additionally, we provide guidance on optimizing your dish placement to minimize weather-related disruptions.